When: Ideally 2 weeks from signature
Activity: A training day (or 2 x half day) with full team, case based learning.
Who: Customer Lead + Customer Engineering Team + RD8. Manager + RD8. Trainer
Purpose: Provide hands-on training, introduce key functionalities, practice on customer own CAD cases and equip the customer’s team with the necessary skills to use the software.
Preparation: For optimal outcome of the training day, all participants are recommended to read the Complete Playbook for Robust Design + The RD8. Platform (Estimated reading time: 1-hour).
It's strongly recommended to use a big monitor (17''-20'') - for a enhanced software experience.
Topics to be covered:
1. Welcome in training / platform
▢ a. Ensure all users can log-in to RD8 platform
▢ b. Tour in platform, help center and in-context learning
2. Introduction to Robust Design principles and the software
▢ a. Prepare your CAD for analysis (.stp file)
▢ b. Create project and upload model
▢ c. Set up architecture
▢ d. Create ideal kinematics
▢ e. Make kinematic analysis
▢ f. Make tolerance stack analyses
3. Align hyper care with the engineering:
▢ a. Which help tools are available
▢ b. Promote the mandatory hyper care time slots
▢ c. How user can reach out to RD8 during hyper care (30 days)
▢ d. Align expected progress before onboarding review in 30 days.
| << Previous Step 2: Plan and manage expectations | Step 4: Hyper care Next >> |
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